Refund policy

By MOBI-LITE

1. Final Sale Products 

All sales made through MOBI-LITE are final once payment has been completed. This means: 

  • No refunds
  • No standard returns accepted after purchase.  

This policy helps us keep pricing competitive and maintain quality service for all customers. 

2. Warranty Remedies 

While returns are not accepted, if your product develops an issue that falls under the warranty coverage (see Warranty Policy), you may still be eligible for repair or replacement via the warranty claim process above. 

How to Contact MOBI-LITE Support 

For all warranty claims or questions about this policy: 

  • Email: info@mobilite.com.au
  • Phone: 1800 112 253
  • Address: 2/253 Gnangara Road, Wangara WA 6065, Australia
  • Opening Hours: 
    • Mon 10:00 am – 04:00 pm
    • Tue 10:00 am – 04:00 pm
    • Wed 10:00 am – 04:00 pm
    • Thu 10:00 am – 04:00 pm
    • Fri 10:00 am – 04:00 pm
    • Sat Closed
    • Sun Closed
  • For other times – by appointment only